Jul 14, 2008, 05:50 PM
The accounting department of my host took down all my servers today (web, game, etc.). I called them and they said the credit card on file was declined (which didn't make sense 'cause I'm a balla). They said the expiration date on file was current, so that wasn't the issue.
So... I called the credit card company. They eventually told me that the charge was getting declined because of an "expired" expiration date.
I called my host back. It turns out the date they had on file was off by a month, and the credit card company refused it even though it was current. They ran the card with the new date and it worked fine.
A little under an hour passed, and nothing happened. I called back and I guess they forgot to turn the servers back on.
Anyways! All is good now. The servers are back up. I'm sorry for the downtime this afternoon.
So... I called the credit card company. They eventually told me that the charge was getting declined because of an "expired" expiration date.
I called my host back. It turns out the date they had on file was off by a month, and the credit card company refused it even though it was current. They ran the card with the new date and it worked fine.
A little under an hour passed, and nothing happened. I called back and I guess they forgot to turn the servers back on.
Anyways! All is good now. The servers are back up. I'm sorry for the downtime this afternoon.