Jun 02, 2008, 06:24 PM
Just informing everyone that I never took down the stats. It was a problem on their end. It is back up and running now.
Quote:3 entries on 1 pages: [1]
Data Message
#1 Thomas Görz
02. Jun 2008 10:45:15 Dear Customer,
As stated in our status box in the news section our provider has experienced a massive outage in one of its datacenters which was caused by an explosion. The server where your stats are generated is affected by this accident. The data is still available and aas soon as the server comes back online our service can proceed without any limitations. Please be assured the technicians are working 24h a day to restore/replace all necessary equipment.
Please check our status box for new updates.
We know this is not a satisfactory situation for you, but everything is undertaken to limit the negative effects.
Best regards
The HLstatsX - Team
#2 Tobias Oetzel
02. Jun 2008 22:57:05 Dear Customer,
We are glad to inform you that our provider managed bringing our servers back online. Only minutes later we started restoring our services. After fixing
all databases (a few were damaged through the sudden power loss) all accounts have been started and are running since then.
If you still should have a problem please contact us by opening a new ticket.
We would like to thank you for your patience while going through this exceptional situation. We also apologize again for all inconveniences caused!
Best regards
The HLstatsX - Team
#3 Tobias Oetzel
02. Jun 2008 22:57:05 The ticket is closed.