Feb 23, 2011, 12:33 PM
Quote:Thank you for your email. We are sorry to hear about the problem.
The entire shipment of Heavies have not yet finished yet so we will like to ask you to wait for about 2 weeks whilst we figure out how prevalent this issue is. Once we know that, we’ll be discussing this issue with the factory and then be able to come back to you with some options.
Thank you for your patience.
Kind regards,
Customer Service
Gamingheads.com
