[Zeitgeist]

What are you trying to tell me, little man? You don't like Slayer?

she also has a tattoo of someone name "Dirt Nasty" on her chest

Stuff that was said..

I didn't know you lived in AZ! A few of my friends were let go from the DHL software support center they had around here, i really feel for you. At Apple we are switching over to FedEx and it has been a nightmare.

I've been really trying to put myself out in management's eyesight at work, constantly answering questions from other agents in our group chat, writing up articles for our Knowledge Base, and submitting improvements to tools. I've also been trying to be generally nicer to everyone, saying Hi when i come in in the morning and being social during my breaks.

The center just opened a few months ago (it is a test site and may not even exist come May) and im still very excited about working there, but I know what you mean (so does bookie, who with a bachelors degree stayed with 2wire support for over 3 years without a raise or promotion off the floor)

I've been really trying to better myself between calls and at home, im leaning python right now as a start, and trying to study for certs. Ideally Id like to get a job doing linux sysadmin stuff... if you have anything you can point me to in the form of training/resources





still pretty depressing though, ill let you guys know how it turns out